{"id":7420,"date":"2021-01-19T08:53:30","date_gmt":"2021-01-19T07:53:30","guid":{"rendered":"https:\/\/camarles.cat\/?page_id=7420"},"modified":"2024-02-14T11:41:07","modified_gmt":"2024-02-14T10:41:07","slug":"cs-atencio-ciutada","status":"publish","type":"page","link":"https:\/\/camarles.cat\/es\/cs-atencio-ciutada\/","title":{"rendered":"CS-Atencio Ciutada"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7420\" class=\"elementor elementor-7420\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7cef20 elementor-section-height-min-height elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"f7cef20\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f1f6f0a\" data-id=\"f1f6f0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b28b676 elementor-widget elementor-widget-heading\" data-id=\"b28b676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Atenci\u00f3 Ciutadana<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72ba07aa elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72ba07aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-751a90b5\" data-id=\"751a90b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29a4fd1b elementor-widget elementor-widget-heading\" data-id=\"29a4fd1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/camarles.cat\/es\/cartes-de-serveis\/\">Cartes de Serveis<\/a><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-370eb3cb elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"370eb3cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6aeb5892\" data-id=\"6aeb5892\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-166b374 elementor-widget elementor-widget-heading\" data-id=\"166b374\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">MISSI\u00d3<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb8b002 elementor-widget elementor-widget-text-editor\" data-id=\"bb8b002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Els serveis d&#8217;Atenci\u00f3 Ciutadana tenen l&#8217;objectiu de satisfer les demandes d&#8217;informaci\u00f3 sobre el municipi, solucionar els tr\u00e0mits municipals i atendre les queixes i els suggeriments sobre els serveis municipals i\/o el funcionament de Camarles i els Lligallos.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec4ad73 elementor-widget elementor-widget-heading\" data-id=\"7ec4ad73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">COMPROMISOS DE QUALITAT<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ebc1cb elementor-widget elementor-widget-text-editor\" data-id=\"40ebc1cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Es garanteix un servei d\u2019acc\u00e9s f\u00e0cil, solucions \u00e0gils i eficaces amb un tracte professional.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64c594a7 elementor-widget elementor-widget-heading\" data-id=\"64c594a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">DADES CONTACTE<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67303dc4 elementor-widget elementor-widget-text-editor\" data-id=\"67303dc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Adre\u00e7a:<\/strong> Carrer Vint, 20, 43894 Camarles<br><strong>Tel\u00e8fon:<\/strong> 977 47 00 07<br><strong>Correu electr\u00f2nic:<\/strong> <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"mailto:ajuntament@camarles.cat\">ajuntament@camarles.cat<\/a><\/span><br><strong>Web:<\/strong> <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/camarles.cat\/es\/\">www.camarles.cat<\/a><\/span><\/h3>\n<h3><strong>Atenci\u00f3 al p\u00fablic:<\/strong> <br>&#8211; Telem\u00e0tic: tot l&#8217;any<br>&#8211; Telef\u00f2nic: De dilluns a divendres de 8.00 a 14.00 h.<br>&#8211; Presencial: De dilluns a divendres de 9.00 a 13.30 h.<\/h3>\n<h3><strong>Com arribar:<\/strong><br>&#8211; Consultar: <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/camarles.cat\/es\/el-municipi-equipaments\/\">https:\/\/camarles.cat\/el-municipi-equipaments\/<\/a><\/span><br>&#8211; Coordenades GPS: 40.771841407663615, 0.6710007288351881<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-19d2f98d\" data-id=\"19d2f98d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0647c00 elementor-widget elementor-widget-heading\" data-id=\"0647c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">CANALS DE PARTICIPACI\u00d3, QUEIXES, RECLAMACIONS I SUGGERIMENTS<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c18260a elementor-widget elementor-widget-text-editor\" data-id=\"c18260a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Participaci\u00f3 i col\u00b7laboraci\u00f3<\/strong> <strong>ciutadana<\/strong><br><strong>Procediment:<\/strong> Enquestes anuals a usuaris dels serveis presencials<\/h3><h3><strong>Canals:<\/strong><br>&#8211; Presencial: Ajuntament de Camarles<br>&#8211; Telef\u00f2nic: 977 47 00 07<\/h3>\n<h3><strong>Queixes, reclamacions i suggeriment<\/strong><br><strong>Procediment:<\/strong><br>1. Presentaci\u00f3 de la petici\u00f3 i registre d\u2019entrada per al seu seguiment.<br>2. Derivaci\u00f3 de la petici\u00f3 a l\u2019\u00f2rgan responsable de la seva resoluci\u00f3.<br>3. Resoluci\u00f3 de la petici\u00f3 per part de l\u2019\u00f2rgan responsable.<br>4. Resposta en el cas de que s\u2019hagi demanat.<\/h3>\n<h3><strong>Canals:<\/strong><br>&#8211; Telem\u00e0tic: <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/camarles.cat\/es\/tramits-i-seu-electronica\/\">https:\/\/camarles.cat\/tramits-i-seu-electronica\/<\/a><\/span><br>&#8211; Telef\u00f2nic: 977 47 00 07 <br>&#8211; Presencial: Ajuntament de Camarles<\/h3>\n<h3><strong>Temps de resposta<\/strong><br>Termini mitj\u00e0 de resposta: 30 dies<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-34130d9a elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34130d9a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-82fb13c\" data-id=\"82fb13c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6f2f30 elementor-widget elementor-widget-heading\" data-id=\"d6f2f30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">SERVEIS<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b94425d elementor-widget elementor-widget-text-editor\" data-id=\"b94425d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Donar resposta a les necessitats dels ciutadans en mat\u00e8ria d\u2019informaci\u00f3 i tramitaci\u00f3 mitjan\u00e7ant els diferents canals, aix\u00ed com la gesti\u00f3 de les incid\u00e8ncies i reclamacions:<\/h3><ul><li><h3>Informaci\u00f3 i tramitaci\u00f3 per a la ciutadania.<\/h3><\/li><li><h3>Atenci\u00f3 a consultes, reclamacions i incid\u00e8ncies de la ciutadania.<\/h3><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28f41298 elementor-widget elementor-widget-heading\" data-id=\"28f41298\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. INFORMACI\u00d3 I TRAMITACI\u00d3 PER A LA CIUTADANIA<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f470d9d elementor-widget elementor-widget-text-editor\" data-id=\"5f470d9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Descripci\u00f3:<\/strong> Informaci\u00f3 sobre agenda i actes del municipi, tramitacions municipals i d\u2019altres administracions i efectuar una gran part dels tr\u00e0mits municipals.<\/h3><h3><strong>Utilitats:<\/strong> Donar informaci\u00f3 i facilitar la tramitaci\u00f3 a la ciutadania.<\/h3><h3><strong>Garantia:<\/strong> L\u2019Ajuntament \u00e9s el titular de la tramitaci\u00f3 i garanteix la seva validesa.<\/h3><h3><strong>Procediment de gesti\u00f3 del servei:<\/strong><br \/>1. Demanda d\u2019informaci\u00f3 \u2013 tramitaci\u00f3<br \/>2. Procediment en funci\u00f3 de la tramitaci\u00f3 i canal d\u2019atenci\u00f3<br \/>3. Lliurament de documentaci\u00f3 sobre la tramitaci\u00f3.<\/h3><h3><strong>Objectius de gesti\u00f3 del servei:<\/strong> <br \/>&#8211; Presencial: 5 minuts de temps mitj\u00e0 d\u2019espera per ser at\u00e8s.<br \/>&#8211; Telef\u00f2nic: atendre el 95% de les trucades rebudes.<\/h3><h3><strong>Informaci\u00f3 i tramitaci\u00f3 telef\u00f2nica:<\/strong><br \/><strong>Descripci\u00f3:<\/strong> Informaci\u00f3 sobre actes i agenda del municipi, sobre els requeriments de la tramitaci\u00f3 municipal i d\u2019altres administracions, aix\u00ed com els tr\u00e0mits municipals disponibles.<br \/><strong>Ofereix:<\/strong> Suport a les necessitats d\u2019informaci\u00f3 i tramitaci\u00f3 dels ciutadans i lliurament de documents resultants de tr\u00e0mits.<br \/><strong>Cost i forma de pagament:<\/strong> Trucades gratu\u00eftes<br \/><strong>Centres prestadors:<\/strong> Ajuntament de Camarles<br \/><strong>Canals de petici\u00f3 i tramitaci\u00f3:<\/strong> 977 47 00 07<br \/><strong>Canals de recepci\u00f3:<\/strong> Per correu electr\u00f2nic, carpeta del ciutad\u00e0, notificaci\u00f3 electr\u00f2nica o correu postal.<br \/><strong>Objectius de gesti\u00f3 del servei:<\/strong> 95% de trucades ateses sobre el total de les rebudes.<\/h3><h3><strong>Informaci\u00f3 i tramitaci\u00f3 presencial:<\/strong><br \/><strong>Descripci\u00f3:<\/strong> Oficina d\u2019Atenci\u00f3 al Ciutad\u00e0 per atendre les consultes d\u2019actes i agenda del municipi i efectuar les tramitacions disponibles.<br \/><strong>Ofereix:<\/strong> Suport a les necessitats d\u2019informaci\u00f3 i tramitaci\u00f3 dels ciutadans i lliurament de documents resultants de tr\u00e0mits.<br \/><strong>Cost i forma de pagament:<\/strong> 0 euros<br \/><strong>Centres prestadors:<\/strong> Ajuntament de Camarles<br \/><strong>Canals de petici\u00f3 i tramitaci\u00f3:<\/strong> Carrer Vint, 20. 43894 Camarles \u00b7 Telef\u00f2nic: 977 47 00 07<br \/><strong>Documentaci\u00f3:<\/strong> <a href=\"https:\/\/camarles.cat\/es\/tramits-i-seu-electronica\/\">https:\/\/camarles.cat\/tramits-i-seu-electronica\/<\/a><br \/><strong>Canals de recepci\u00f3:<\/strong> En mostrador de l\u2019OAC de l\u2019Ajuntament<br \/><strong>Objectius de gesti\u00f3 del servei:<\/strong> 10 minuts de temps mitj\u00e0 d\u2019espera per ser at\u00e8s.<\/h3><h3><strong>Informaci\u00f3 i tramitaci\u00f3 telem\u00e0tica:<\/strong><br \/><strong>Descripci\u00f3:<\/strong> Portal de tramitaci\u00f3 municipal en el Web municipal.<br \/><strong>Ofereix:<\/strong> Suport a les necessitats d\u2019informaci\u00f3 i tramitaci\u00f3 dels ciutadans i lliurament de documents resultants de tr\u00e0mits.<br \/><strong>Cost i forma de pagament:<\/strong> 0 euros<br \/>Centres prestadors: Ajuntament de Camarles<br \/><strong>Canals de petici\u00f3 i tramitaci\u00f3:<\/strong> <a href=\"https:\/\/camarles.cat\/es\/tramits-i-seu-electronica\/\">https:\/\/camarles.cat\/tramits-i-seu-electronica\/<\/a><br \/><strong>Canals de recepci\u00f3:<\/strong> Per correu electr\u00f2nic, carpeta del ciutad\u00e0, notificaci\u00f3 electr\u00f2nica o correu postal.<br \/><strong>Objectius de gesti\u00f3 del servei:<\/strong> 7 dies com a m\u00e0xim.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ee9ea elementor-widget elementor-widget-heading\" data-id=\"25ee9ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. ATENCI\u00d3 A CONSULTES, RECLAMACIONS I INCID\u00c8NCIES DE LA CIUTADANIA<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6c8a1a elementor-widget elementor-widget-text-editor\" data-id=\"f6c8a1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Descripci\u00f3:<\/strong> Gesti\u00f3 de les incid\u00e8ncies i reclamacions de l\u2019Ajuntament de Camarles sobre el funcionament del municipi o la prestaci\u00f3 de serveis p\u00fablics municipals. Atenci\u00f3 a les consultes web de la ciutadania.<\/h3><h3><strong>Utilitats:<\/strong> La demanda d&#8217;informaci\u00f3 efectuada des de p\u00e0gines web municipals i les incid\u00e8ncies i reclamacions presentades per la ciutadania pels diferents canals d&#8217;atenci\u00f3 sobre el funcionament de la ciutat o dels serveis p\u00fablics municipals.<\/h3><h3><strong>Garantia:<\/strong> L\u2019Ajuntament \u00e9s l\u2019encarregat dels serveis p\u00fablics municipals i per tant, el que garanteix el seu compliment.<\/h3><h3><strong>Procediment de gesti\u00f3 del servei:<\/strong><br \/>1. Presentaci\u00f3 de la petici\u00f3<br \/>2. Derivaci\u00f3 de la petici\u00f3 a l\u2019\u00f2rgan responsable de la seva resoluci\u00f3<br \/>3. Resoluci\u00f3 de la petici\u00f3 per part de l\u2019\u00f2rgan responsable<br \/>4. Resposta en el cas de que s\u2019hagi demanat.<\/h3><h3><strong>Objectius de gesti\u00f3 del servei:<\/strong> <br \/>&#8211; Temps mitj\u00e0 de resposta no superiors als 30 dies.<br \/>&#8211; El 70% de les peticions no poden tenir m\u00e9s de 30 dies.<br \/>&#8211; Reclamacions efectuades sobre respostes enviades no superior al 20%.<\/h3><h3><strong>Atenci\u00f3 a consultes, reclamacions i incid\u00e8ncies de la ciutadania<\/strong><br \/><strong>Descripci\u00f3:<\/strong> Gesti\u00f3 de les incid\u00e8ncies i reclamacions de l\u2019Ajuntament de Camarles sobre el funcionament del municipi o la prestaci\u00f3 de serveis p\u00fablics municipals.<br \/><strong>Ofereix:<\/strong> Registrar l\u2019entrada i facilitar el seguiment de la seva petici\u00f3.<br \/><strong>Cost i forma de pagament:<\/strong> 0 euros<br \/><strong>Centres prestadors:<\/strong> Ajuntament de Camarles<br \/><strong>Canals de petici\u00f3 i tramitaci\u00f3:<\/strong> <br \/>&#8211; Telef\u00f2nic: 977 47 00 07<br \/>&#8211; Telem\u00e0tic: <a href=\"https:\/\/camarles.cat\/es\/tramits-i-seu-electronica\/\">https:\/\/camarles.cat\/tramits-i-seu-electronica\/<\/a><br \/>&#8211; Presencial: : Carrer Vint, 20. 43894 Camarles<br \/><strong>Canals de recepci\u00f3:<\/strong> Per correu electr\u00f2nic, carpeta del ciutad\u00e0, notificaci\u00f3 electr\u00f2nica o correu postal, indicat pel peticionari.<br \/><strong>Objectius de gesti\u00f3 del servei:<\/strong> Temps mitj\u00e0 de resposta 30 dies.<\/h3><h3><strong>Atenci\u00f3 a consultes, reclamacions i incid\u00e8ncies de la ciutadania via Web<\/strong><br \/><strong>Descripci\u00f3:<\/strong> Gesti\u00f3 de les incid\u00e8ncies i reclamacions de l\u2019Ajuntament de Camarles sobre el funcionament del municipi o la prestaci\u00f3 de serveis p\u00fablics municipals.<br \/><strong>Ofereix:<\/strong> Registrar l\u2019entrada i facilitar el seguiment de la seva petici\u00f3.<br \/><strong>Cost i forma de pagament:<\/strong> 0 euros<br \/><strong>Centres prestadors:<\/strong> Ajuntament de Camarles<br \/><strong>Canals de petici\u00f3 i tramitaci\u00f3:<\/strong> <br \/>&#8211; Telef\u00f2nic: 977 47 00 07<br \/>&#8211; Telem\u00e0tic: <a href=\"https:\/\/camarles.cat\/es\/tramits-i-seu-electronica\/\">https:\/\/camarles.cat\/tramits-i-seu-electronica\/<\/a><br \/>&#8211; Presencial: : Carrer Vint, 20. 43894 Camarles<br \/><strong>Canals de recepci\u00f3:<\/strong> Per correu electr\u00f2nic, carpeta del ciutad\u00e0, notificaci\u00f3 electr\u00f2nica o correu postal, indicat pel peticionari.<br \/><strong>Objectius de gesti\u00f3 del servei:<\/strong> Temps mitj\u00e0 de resposta 30 dies.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Atenci\u00f3 Ciutadana Cartes de Serveis MISSI\u00d3 Els serveis d&#8217;Atenci\u00f3 Ciutadana tenen l&#8217;objectiu de satisfer les demandes d&#8217;informaci\u00f3 sobre el municipi, solucionar els tr\u00e0mits municipals i atendre les queixes i 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